Privacy policy

This privacy policy contains information about what information we collect from the users of our website, and what we use it for.

Elveguiden is a brand owned by XperiTech AS. At XperiTech AS, we aim to process all personal data with respect and care. Based on functionality and user experience, we collect information from you who visit our website. We use this information to optimize the content on our website, look at usage patterns and adapt targeted advertising. To do this, we use cookies, also known as cookies, which you can read more about below.

Information cookies

XperiTech AS uses information cookies, also called cookies. By using our website, you agree that we can set these in your browser. Cookies are a standard Internet technology that the vast majority of websites use. A cookie is placed in your browser's internal memory, which enables us to better understand how you use the website. In the long term, we use this knowledge to offer you a better experience the next time you visit the website. Most newer browsers, such as Opera, Internet Explorer, Firefox, Safari etc., are set so that cookies are automatically accepted. If you do not wish to accept cookies, you must choose to change the settings in your browser yourself. Note that this setting may cause many websites to not function optimally.

Source: Google AdWords / Google Display / Google Shopping / Double-Click Purpose: Collect information about visitors via the Google network to adapt digital marketing. You can change your Google privacy settings to customize what information you share. Please note that services and websites may have problems working properly if you do not accept cookies.

Website owner and contact details

This website has been developed and is operated by XperiTech AS Solhøgdvegen 11, 7021 Trondheim Tel: +47 404 02 390 E-mail: support@elveguiden.no Org. no: 919 075 112 VAT

The website's legal ownerXperiTech ASSolhøgdvegen 11, 7021 TrondheimTel: 95170680Email: patrick.gimmestad@elveguiden.noOrg.nr. 919075112 VAT

On our website, we use the following cookies for the stated purposes:

Source: Google Analytics Purpose: Collect information about how visitors use the website. We use this information to create reports that are further used to improve the website. The cookies anonymize all information. This means that the information only says something about the number of visitors to the website, where these come from and which pages they visit. Information capsules Google: _unam, _utma, _utmb, _utmc, _utmt, _utmz, _ga, gat. Read more about the different ones and their function at Google.

Source: Facebook Purpose: Collect information about visitors to customize marketing on Facebook. Information cookies: Facebook Connect, Facebook Custom Audience. Read more about these on Facebook.

Source: Vimeo Purpose: Log views and viewing data about videos. Information cookies: vimeo, vuid, JSESSONID. Read more about these at Vimeo.

Source: HubSpot Purpose: Collects information about visitors to customize marketing on Facebook. Cookies: __hstc, hubspotutk, __hssc, __hssrc, __hs_opt_out, __hs_do_not_track, __hs_testcookie, hsPagesViewedThisSession, messagesUtk. Read more about these at HubSpot.

Source: Increo / WordPress Purpose: Manage status through your visit to the website. Information cookies: PHPSESSIDDuration: Session

By signing up for our newsletter, you agree to us storing your name and email address. This will be used to send out relevant information about our industry, technology, customer case and general updates from XperiTech AS. We use third-party solutions to handle the sending of the e-mails. This means that the information that is sent out, including your e-mail address, will be stored by the third party as long as they keep logs for sending. XperiTech AS undertakes not to share your information with other parties, and to only use it for the points mentioned here. The information will be stored with us until you unsubscribe from the newsletter.

Contact form

When you fill in our contact form, we store this information in our database. This information will be stored for as long as it is relevant for us to take care of it, in order to provide better customer service. We strive not to keep your details longer than necessary.

Website statistics

In order to optimize and further develop our website, we collect necessary information about your visit to elveguiden.oleh.dev.klappmedia.no. This includes, among other things, information about which browser you use, as well as operating system, screen size, device and the duration of the visit. This information is stored with third parties such as Google Analytics, and will be stored there for the period specified by these services. The information is only used for internal review in connection with the optimization of the website, and it is not shared with outsiders.

Every visit to our website will also be logged on our servers and will contain information about IP address, browsers, operating systems, use/navigation etc. We use this information for troubleshooting and rectification in the event of any deviations and will not be shared with any third parties. The log files will be deleted after 1 year.

Marketing

We have placed cookies from, among others, Facebook and Google on our website, and use these to adapt digital advertisements and offers. This may mean that you will see specified offers aimed at you after visiting our website based on aggregated data from your visit statistics.

Email Communications

All emails sent to our support email will be stored by Google, which we use as a ticket system. These are logged as part of your customer relationship with us, and will be stored for up to three years after the case has been marked as resolved. We use this system to handle all incoming inquiries, as well as for logging measures and communication between the parties. This information is only handled internally at XperiTech AS, and is not shared with any third parties.

Personal Information

In connection with customer relations, we are required to obtain information such as name, address, organization number and other necessary information. We only use this information to process your customer relationship, through, for example, responding to requests, executing orders or giving you access to the customer network.

We take care of the information you give us as long as our customer relationship lasts. You have the right to access, correct and delete data we have stored about you. After the end of the customer relationship, we will also take care of data for as long as we see fit. This is to help you with any history should you need it.

Responsible data processor

At all times, the general manager of XperiTech AS is responsible for the processing of personal data that is collected. The person concerned is responsible for internal controls being carried out with regard to the processing of personal data, as well as for any deviations from current guidelines and legislation being reported and corrected. We strive at all times to follow the applicable regulations for personal protection. If you have any questions, you are welcome to send us an e-mail at support@elveguiden.no